Oracle EBS Implementation, Maintenance & Support

Prosoft has a well-established Oracle practice that spans Oracle core technologies and Oracle E-Business (EBS) applications, and has been part of Oracle E-Business Suite implementations across a range of vertical industry sectors. We provide end-to-end Oracle E-Business Consulting Services to enterprise clients and have specialization in helping clients implement, reimplement, upgrade, migrate, rollout, extend and maintain Oracle E-Business Suite. We have a highly skilled team of Oracle E-Business experts comprising certified functional, technical and techno-functional consultants who have extensive industry experience in Oracle E-Business implementation. Prosoft has also been working with Oracle Consulting since 2003 as Oracle Consulting’s Technical Lead Solutions Architect in the implementation of Oracle e-Business Suite for clients.

Prosoft has an excellent deep and broad knowledge of the Oracle E-Business Suite, complimented by fine client facing skills.  We have a good combination of technical, techno-functional and functional Oracle E-Business Suite skills which makes us versatile.

Prosoft is committed to ensuring your Oracle E-Business Suite implementation is a success. We ensure that:

  • System design and configuration is aligned with the organization’s business processes and policies
  • Testing activities are based on the requirements initially defined and approved for the project
  • To-be processes are fully defined and understood
  • The organization is well-prepared for the change to come

Our Oracle E-Business Suite Services

Our key Oracle E-Business Suite services include the following:

  • Oracle E-Business Suite Licensing Advisory
  • Oracle E-Business Suite Project Management & Supervision Services
  • Oracle E-Business Suite Implementation
  • Oracle E-Business Suite Upgrade
  • Oracle E-Business Suite Support Services
  • Oracle E-Business Suite Health-Check/Audit Services
  • Oracle E-Business Suite Trainings
  • Oracle E-Business Suite Resources Outsourcing
  • Oracle E-Business Suite Business Continuity & Disaster Recovery Solutions
  • Oracle E-Business Suite Infrastructure Designing (Servers, Sizing, Data Centre, etc)

Our Oracle EBS Delivery Methodology

Our Oracle EBS Upgrade Methodology

Our Oracle EBS Consulting Services

Analysis of Business Process

Quality Analysis

To start with, we analyze your business completely to gain a clear picture of what is required to automate processes.

 After the initial phase, it is the endeavor of our quality engineers to ensure that quality is maintained throughout the consultation process.

Recommendation for Improving Processes

Quality Analysis

We recommend some critical points which can improve your business process and enhance productivity.

We collaborate completely with client’s team to take input on the processes which should be prioritized during implementation and plan the whole implementation process.

We ensure 100% project success by end-to-end project management, high quality implementation and most important – your staff empowerment with perfect training.

The following are the Oracle E-Business Suite components for which we have expertise to we implement, maintain and support:

Oracle Financials Management

Modules 

  • General Ledger
  • Accounts Payable
  • Accounts Receivable
  • Oracle Fixed Assets
  • Oracle Cash Management
  • Oracle Treasury Management

Oracle Human Capital Management

Modules

  • Oracle Core Human Resources (HR)
  • Oracle Payroll
  • Oracle Self-Service Human Resources (SSHR)
  • Oracle Performance Management (Appraisal Cycles)
  • Oracle Time and Labor (Time and Attendance Solution)
  • Oracle Learning Management (Learning path within organization)

Oracle Procurement and Supply Chain Management

Modules

  • Oracle Purchasing
  • Oracle Inventory Management
  • Oracle Order Management
  • i-Procurement
  • i-Supplier
  • Oracle Procurement Contracts for Purchasing
  • Oracle Services Procurement for Purchasing
  • Oracle Sourcing for Oracle Purchasing
  • Supplier Lifecycle Management
  • Oracle Warehouse Management

Oracle Projects

Modules

  • Oracle Project Billing
  • Oracle Project Costing
  • Oracle Project Collaboration

We provide superior maintenance and support, and our support services combine regulatory updates, break/fixes, performance optimization and general inquiry support across the entire application of the technology.

On the technology stack side, our experienced technical resources assist with all technical aspects of an Oracle E-Business Suite project including:

Technical Consulting

Our Technical consultants convert the data from existing legacy applications or whatever format to Oracle E-Business Suite Applications, design and develop interfaces, customize to close the gaps, write EDI transactions, integrate Bar-code technology, write custom reports using Java, Oracle Reports Designer and Discoverer, offer production support for fixing data-corruptions if any, and work closely with Oracle to service support tickets.

Database Administration

Our DBAs install the Oracle E-Business Suite application software, apply the essential patch sets and patches, maintain the system during and after implementation, do performance tuning/ regular backups/ recovery/ System Administration, manage concurrent manager activities and batch jobs, perform operating system administration, and help technical team in reviewing/approving the code.

Data Convertion

Data conversions using the Oracle Open interfaces and Public/Private API’s. Our Data conversion services includes:

  • Data Mapping between Legacy system and Oracle
  • Cross references between Legacy data with oracle setup data
  • Data conversion design documentation
  • Data conversion script build
  • Data conversion unit testing
  • Data conversion functional testing
  • Data conversion deployment into other test instances
  • Data conversion into Production instance before Go-Live
  • Effective log preparation on data converted for audit
  • Production support

Interfacing

Interface program development for integrating other third party software with Oracle. Tasks include:

  • Identifying the external software, which needs to be integrated with Oracle E-Business Suite.
  • Design and Development of outbound interface program to get the data from the external systems in XML or flat files.
  • Design and development of inbound programs to interface into Oracle using open interfaces or Public/Private API’s.
  • Interface design documentation.
  • Handle all the validations and exceptions in the interface programs.
  • Unit testing and functional testing.
  • If needed design and development of a logger system. This will be done if the interfacing needs are more and highly volume of transactions involved.
  • Deployment of interface programs into the test and production instances.
  • Production Support.

Form Customization

Form customizations or new form development for Oracle applications using Oracle Forms tools based on the Oracle Application release. Custom.pll changes are also classified into the form customizations.  Form customization work involves:

  • Design of the form customization or new development
  • Design of any database tables/ other objects
  • Development/ customization of the Form using Oracle Forms tool
  • Unit Testing.
  • Functional testing
  • Deployment into test and production instances.
  • Production support.

Report Customizations

Report customizations or new report development for Oracle E-Business Suite Applications using Oracle Reports tool or Discoverer.  We handle both character and bit mapped reports. Web reporting using PL/SQL or JSP/XML/XSLT is also part of the report customizations. Report Customization work involves:

  • Design of the report customization or new development.
  • Development or customization of the reports using the oracle reports designer or Discoverer or PL/SQL or JSP/XML/XSLT technology based on the need.
  • Unit testing.
  • Functional testing.
  • Deployment into test and production instances.
  • Production support.

Workflow Customizations

Workflow customization or new development using Oracle Workflow builder. Workflow customization involves:

  • Design of the workflow customization or new workflow development.
  • Setup of Item type.
  • Development or customization of the workflows using the Workflow Builder
  • Development of the pl/sql packages used for the workflow customization.
  • Unit testing.
  • Functional testing.
  • Deployment into test and production instances.
  • Production support.

JSP and Java Objects

Oracle E-Business Suite self-service web applications and Oracle CRM application involves JSP and Java Objects. Customizations and new developments are done using JSP and Java objects. Model1 or Model2 or MVC architecture is used for all our web application developments. Web reporting is done using JSP/XML/XSLT and PL/SQL Cartridges.

TECHNICAL CONSULTING TEAMS

  • Database Administration, Installation & Tuning
  • Software & Related Hardware Installation
  • Data conversion: relevant data is identified, extracted, cleansed and migrated to the new environment
  • Design
  • Custom Development
  • Integration with third party applications
  • Workflow
  • PL/SQL
  • ADI
  • Unix
  • Oracle Reports 6.0 – 12c
  • Forms 6.0 – 12c
  • Discoverer
  • Oracle RDBMS 10g – 19c
  • Oracle VM

IMPLEMENTATION ASSISTANCE

  • Assessment, Strategy, and Planning
  • Technical team training
  • Technical interfaces, conversions and customizations
  • Database Administration
  • End user procedure documentation (Tutor)
  • End user training

MAINTENANCE & SUPPORT

  • Assessment, Strategy & Planning
  • Application technology stack maintenance
  • Support team training and mentoring
  • Project team support
  • End user training & support
  • DBA mentoring and support

IMPLEMENTATION EXPERTISE

  • On-shore Client Support Centers
  • Business Intelligence
  • Systems Integration
  • Managed Services

 

Prosoft Technologies Limited (Prosoft) provides fully integrated IT and digital solutions that give clients unmatched quality and performance. 

Mon-Fri:

09:00 Am - 5:00 Pm

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Telephone: +234 8023102702 or +234 7011491788

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